Couldn’t even find .sketch files that we’re cleared from the trash 2 hours ago

I deleted a file accidentally and then cleared the trash from my mac. In a panic I purchased this product based on the reviews and ran the recovery tool. After running the deep scan the tool came back with 0 results on more than one occasion. I would love a refund because I feel like the “power” of the application is completely overstated.

Mcoulstring about Disk Drill Media Recovery, v2.6.447